Total Quality Control

Total Quality Control 

Total Quality Control is the system which Japan has developed to implement Kaizen or continuing improvement. Total Quality Control is a forty-year-plus improvement on the teachings of Deming, Juran, Feigenbaum, and others who brought the concept of quality to Japan. Total Quality Control is where the rubber meets the road in terms of putting quality into place, both within the product and within the system to bring forth, sustain, and retire the product.

The Total Quality Control Process

      P-D-C-A

      •1. Plan
           Determine goals and targets Determine Standardized work procedures

•2. Do 
           Education and Training - work standards and technical standards must be taught. Workers must be mentored and encouraged to do their best.

•3. Check
     Inspection - it is the supervisor`s duty to check and confirm the standards have been put into practice exactly. When problems occur, check every possible angle, and focus on each process.

•4. Action 
           Take appropriate action